Delivery Information

Enjoy the convenience of having your order delivered directly to your door by one of our courier partners.

Our delivery fee is R99 for any where in South Africa.

Standard delivery takes place during office hours and the shopper cannot select the exact date, or time, for the delivery. 

Warehouse & Deliveries are scheduled Monday to Friday 08h00 to 17h00

There are no standard deliveries after hours, over weekends or on public holidays. Please take this into consideration when selecting your delivery address.

In the case of our standard delivery, your parcel will be delivered to the address you specified in the checkout process.

Delivery for Bulk Orders will be calculated & communicated with the client directly.

Deliveries outside of SA, can be done & rates will be quoted directly to client on confirmation of order.

 

DELIVERY TIMEFRAMES

Delivery timeframes for standard delivery depend on your delivery address, postal code, and courier service to your area.

Standard delivery 3-5 working days, from payment of your order.

Please note that during high volume periods like seasonal sales, or Black Friday Cosmetic SA reserves the right to extend their delivery timeframes.

Delivery might then take 3 -10 working days.

 

TRACKING YOUR PARCEL

A tracking number will be sent to you via Email or sms as soon as your Order has been processed.

If you become aware of the fact that product(s) is/are missing once you receive your parcel, and Cosmetic SA does not notify you thereof via email beforehand, please contact Cosmetic SA as soon as possible on email sales@cosmeticsa.co.za to notify us  thereof so that we can resolve the situation as quickly as possible. If contacting Cosmetic SA via email regarding missing the product(s), please use your order number and the phrase “missing product(s)” in your subject line of your email.